Job Title: Customer Support Associate (Fresher) Location: Noida, Uttar Pradesh
Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Customer Support Associates. As a Fresher Customer Support Associate, you will play a vital role in ensuring exceptional customer satisfaction and providing effective resolutions to customer queries and concerns.
Responsibilities:
- Provide prompt and professional customer support via phone, email, or chat.
- Resolve customer queries and complaints efficiently.
- Maintain product knowledge and accurately document customer interactions.
- Collaborate with cross-functional teams for effective resolutions.
- Achieve performance targets and adhere to company procedures.
Requirements:
- Bachelor's degree in any discipline.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and positive attitude.
- Basic computer skills and adaptability to flexible shifts.
- Prior customer support experience preferred but not required.
We offer competitive compensation and a supportive work environment where you can grow your customer service skills and contribute to the success of our organization.
If you are passionate about delivering exceptional customer experiences and are eager to kick-start your career in customer support, we would love to hear from you. Apply now and join our dynamic team in Noida, Uttar Pradesh.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, or responsibilities associated with the role.
Job Types: Full-time, Regular / Permanent, Fresher
Pay: ₹300,000.00 - ₹500,000.00 per year
Schedule:
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service (Required)
- total work (Preferred)
Language:
- English (Preferred)
- Hindi (Required)
